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- October 1, 2025
Improve your WiFi and Security
As we spoke about in our last article; we discussed home WiFi and how we can improve it and the security of our networks. Today, we are going to go over a couple different equipment bundles which will improve the stability, and security of your home. As a network engineer of two decades, these are… Continue reading Improve your WiFi and Security
- Trifecta Telephony
- September 22, 2025
Luxury Home & Business Network Support – Optimize Performance & Privacy
Struggling with dropped Zoom calls, buffering videos, or weak Wi-Fi in certain parts of your home or office? You’re not alone. Many households and small businesses experience these problems daily. That’s where luxury home & business network support makes all the difference. With the right setup and support, your internet can be faster, more secure,… Continue reading Luxury Home & Business Network Support – Optimize Performance & Privacy
Knowledge Base Articles
- Trifecta Telephony
- September 4, 2022
Mitel / ShoreTel phones will not register after an Upgrade
Scenario: Last week we changed the HQ Server for one of our customers. Since then we have not been able...
- Trifecta Telephony
- March 28, 2022
Cannot allocate more Media channel. current active: 0 and…
Audiocodes Syslog:34758635) !! [ERROR] ServicesMngr: Cannot allocate more Media channel. current active: 0 and max is: 0 [Time:17-09@10:37:35]10:40:22.005 192.168.91.11 local0.warn ...
- Trifecta Telephony
- March 28, 2022
- Trifecta Telephony
- March 28, 2022
No Ringback on SIP calls
You may have ringback for some calls, but not others. The difference in the SIP signaling is that you may...
- Trifecta Telephony
- March 28, 2022
Mitel/ ShoreTel: Remote packet capture failing for virtual switch
Warning: Use caution when running OS commands on a production switch. Don’t alter the following commands unless you have approval...
- Trifecta Telephony
- March 28, 2022
Mitel/ ShoreTel: Dial Plan for Tiawan
These are two custom dial plansSite Plan:<001X.>xxx+X.G<002X.>xxxX.%9G<00[3-8]X.>xX.%9G<+MX.>xm0X.G Trunk Dial Plan:<+M2X.>xmX.%999G<+M[3-8]X.>xm0X.%999G
- Trifecta Telephony
- March 28, 2022
Polycom Server Setup
This is the configuration that was used for a VX400 VX410 series Polycom phones. Some documentation: Primary support page for...
- Trifecta Telephony
- March 28, 2022
PureCloud – Adding an Outbound Route for specific phone number
First create your trunk if you haven’t done so already.Now go to sites and create a new Number plan so...
- Trifecta Telephony
- March 28, 2022
Grab RTP Audio from Audiocodes Call Trace
Run wireshark on the PC to get this audio. On the Web GUI,Go to System – Logging – Logging SettingDebug...
- Trifecta Telephony
- March 28, 2022
ShoreTel AD – sync Email Address From the SMTP Email...
By default ShoreTel uses the UPN (User Principal Name) field to populate the e-mail address in the ShoreTel Director when...
- Trifecta Telephony
- March 28, 2022
PFX to CRT – OpenSSL commands
openssl pkcs12 -in domain.pfx -clcerts -nokeys -out domain.cer openssl pkcs12 -in domain.pfx -nocerts -nodes -out domain.key For Audiocodes:openssl pkcs12 -in domain.pfx...
- Trifecta Telephony
- March 24, 2022
ShoreTel multiple 200 OK response SIP messages
This is because the SBC is using a FQDN (in the SIP contact host field) and the switch is trying...
- Trifecta Telephony
- March 24, 2022
ShoreTel / Mitel Contact Centre – 400 bad request for...
or This site can’t be reached This issue typically occurs when you have modified the settings of the ShoreTel Contact...
- Trifecta Telephony
- March 24, 2022
ShoreTel/ Mitel Edge Gateway Certificate Location
Certificates on the Edge Gateway are pretty straight forward. What if you are locked out of the device due to...