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TRIFECTA
TELEPHONY
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.
HOSPITAL & HEALTHCARE
We strive to provide the best solutions to the healthcare industry.
INFORMATION SERVICES
Our automation and integration has helped numerous IT businesses succeed.
GOVERNMENT
Providing expert advice is key when suporting our public services.
RETAIL
Experience and knowledge allows us to provide new technologies to retail markets.
Delight your customers: improve and release new telco service offerings easily
We have decades of experience working inside Internet Service Providers, phone system manufactures, and large enterprises. We understand the expectations and requirements from each entity which allows us to offer telephone-based solutions and support that meets the needs of many different types of customers.
Certified Professionals
Certifications separate the generalist from the experts.
Over 50 Years Experience
Building Phone Systems, Call Centers, and Voice Solutions.
Network Knowledge
Working inside Cisco & ISP's has sharpened our skills.
2 Custom Products
Trifecta Teams & the Trifecta Billing Engine for Twilio.
OUR SERVICES
PRE-MIGRATION PLANNING
Get Export Advice
Unsure of where to start or how to ensure all of your numbers and devices are successfully migrated? Know that you're migrating to Teams or Zoom, but lacking an overall design or strategy? We're happy to assist.
MICROSOFT TEAMS
Microsoft Teams Service & Offerings
Whether you're a telecom provider, MSP, agent, or end customer; Trifecta Teams provides an easy-to-use solutions, backed by a team of unified communications engineers with decades of experience.
MIGRATION SUPPORT
UCaaS & Telecom Migrations
Whether you need a PM or an engineer acting as a member of your team we can provide the necessary staff to support the migration from beginning to end.
CONTACT CENTER / CRM
Basic or Advanced Queues
Whether you have an existing contact center platform you intended to integrate with Teams or Zoom or you need to implement one, we will solution and support all your contact center options.
CALL PROTECTION/ BRANDING
Inbound Protection & Caller ID Branding
More companies are reporting security incidents related to spoofing . Outbound caller ID branding extends your brand to be shown on your customer's smart devices when you call.
ENDPOINTS & MEETING ROOMS
Integration Services
Let's talk about the devices and soft services your users will need such as desk and soft phones, headsets, meeting room solutions. We can help you build a seemless solution.
NON-STANDARD DEVICES
3rd Party Devices with Teams
Not all of your existing devices may immediately work with your new Teams / Zoom deployment, such as analog phones used in elevators, doors & gates and overhead paging.
DISASTER RECOVERY &
Business Continuity Planning
Having a BCP in place is important to ensuring the success of your voice deployment. Whether you need 24/7/365 suvivability for a few key sites, or just to know where your phone will ring if Teams is down.
700
PHONE SYSTEMS
450
HAPPY CLIENTS
151
PROJECTS DONE
768
HOURS OF CODE
WORK PROCESS
Help us understand your requirements and needs.
PLANNING
SCHEDULE A MEETING
PROOF OF CONCEPT
TEST A SAMPLE SOLUTION
CONFIGURATION
BUILD YOUR SOLUTION
LAUNCH
GO INTO PRODUCTION