Opening Hours

9:00 am to 6:00 pm

Contact Us

+1 616-236-6490

+61 2 9158 6650

USA, Australia

Grand Rapids, MI

Sydney, NSW 2000

Our Services

We are passionate about what we do

Our Core Business

we are experts in telecom & telephony services

Microsoft Teams

We can integrate Microsoft Teams with your voice over IP telephone system to allow you to dial the outside world and your internal extensions from your Teams client.

Moving off Telstra ISDN?

We've worked with hundreds of customers all over the world move off traditional telephone lines and over to low cost, and reliable SIP trunks. SIP trunks use a data connection rather than pysical phone lines.

ShoreTel

Is your ShoreTel system working properly? We can help you improve, expand, or troubleshoot any existing issues. We use best practices to help get the most value from your system.

Telecom Project Management

We've been working telecom's all over the world. We understand how communication gets done and how to accomplish projects efficiently. Let us help you get your next telecom project completed smoothly and within budget.

Genesys Pure Cloud

Pure cloud brings the best of the on-site Genesys phone system and makes it easily available without any hardware. You can use their phone lines, or you can bring your own.

Twilio Custom Billing

Twilio partners are able to re-bill their Twilio customers at their own custom rates. Twilio customers can also see their calls in near real time, in their own currency, and time zone. We hope to offer you more as more customers join.
Image
Signature

We stand behind our designs and culture. We love what we do, and we do what we love. We understand the importance of putting clients on the right path.

We are a consortium of expert engineers serving clients all over the world. We provide our clients with useful information and advice they need to make sound decisions to meet their telecom goals. Whether it’s installing their call center or integrating Teams into their telephony environment.
That’s why, over the years, we’ve been able to build a reputation as one of the best independent telecom consultants. We understand the importance of putting clients on the right path for a dependable telephone system and we stand ready to work with them in all areas of Unified Communications planning.

executiveservicesinstallationsprojectstroubleshootingintegrations

Customers are confident that they can count on our discretion and a professional service. 

Working From Home

Working From Home

We're here to help you get your workforce working from home so your business can carry on.

ShoreTel

ShoreTel

We've worked in ShoreTel for 7 years. We can help you install, improve your system with best practices, or troubleshoot existing issues.

Teams Integration

Integrate Teams with your VoIP telephone system. Use your Teams Client to call the outside world and between extensions.

Let's work together

coupled by efficient customer service

The truth is that there is no actual stress or anxiety in the world; it's your thoughts that create these false beliefs. You can't package stress, touch it, or see it.

Built for tomorrow

Be prepared
Anticipate the business requirements

Workloads fluctuate

Believe in yourself!
Have faith in your abilities to stay on those tickets

Our Partners

One Solution IT
Think Solutions
Reliance Communications
SCAA

Are you ready to get started on your next Telco project?

We are available to chat the way forward on your next big project

© Copyright 2020 by Trifecta Telephony Pty. Ltd. All Rights Reserved.

Press enter to search

The ultimate experience

Trifecta Telephony is a professional services company that provides niche and highly skilled services to help partners become bigger and take on more work with less resources. We have over a decade of hands-on experience working with large enterprise companies such as Tesla Motors, and we have worked within telephone carriers. How can we improve your telephony experience?

 

+1 616-236-6490
Grand Rapids, MI 49503

+61 2 9158 6650
Sydney, NSW 2000

Opening Hours

Mon - Fri
9:00 am to 18:00 pm
Saturday
Closed
Sunday
Closed

CEO's Words

Trifecta CEO image

Trifecta Telephony is a professional services company that provides niche and highly skilled services to help partners become bigger and take on more work with less resources. We have over a decade of hands-on experience working with large enterprise companies such as Tesla Motors, and we have worked within telephone carriers. How can we improve your telephony experience?

Trifecta CEO signature

Get Connected

facebooklinkedin