Tag: troubleshooting

  • Trifecta Telephony
  • March 28, 2022

Cannot allocate more Media channel. current active: 0 and max is: 0

Audiocodes Syslog:34758635) !! [ERROR] ServicesMngr: Cannot allocate more Media channel. current active: 0 and max is: 0 [Time:17-09@10:37:35]10:40:22.005  192.168.91.11   local0.warn    [S=36517144] [SID=b9f1b9:10:703405]  (      lgr_flow)(  34758636) !! [ERROR] (#22)RTPStreamResource::AllocateResource Allocate Resource – cannot allocate DSP. probably lack of resources [Time:17-09@10:37:35] 10:40:22.006  192.168.91.11   local0.notice  [S=36517145] [SID=b9f1b9:10:703405]  ( media_service)(  34758637)  (#8) StreamsConnector Deallocated. [Time:17-09@10:37:35] Reason… Continue reading Cannot allocate more Media channel. current active: 0 and max is: 0

  • Trifecta Telephony
  • March 28, 2022

No Ringback on SIP calls

You may have ringback for some calls, but not others. The difference in the SIP signaling is that you may find that the carrier might be sending a 183 PROGRESS, rather than a 180 ringing. For the SBC to allow the ringback to come from the carrier, then we need to make sure the Audiocodes… Continue reading No Ringback on SIP calls

  • Trifecta Telephony
  • March 28, 2022

Remote packet capture failing for virtual switch

Warning: Use caution when running OS commands on a production switch. Don’t alter the following commands unless you have approval from Tier 2 or higher, and you both know what you’re doing. To resolve the issue, SSH to the virtual switch. From the Bash prompt, enter su  and password Mitel then from the prompt enter the following commands —1)… Continue reading Remote packet capture failing for virtual switch

  • Trifecta Telephony
  • March 28, 2022

ShoreTel Dial Plan for Tiawan

These are two custom dial plansSite Plan:<001X.>xxx+X.G<002X.>xxxX.%9G<00[3-8]X.>xX.%9G<+MX.>xm0X.G Trunk Dial Plan:<+M2X.>xmX.%999G<+M[3-8]X.>xm0X.%999G

  • Trifecta Telephony
  • March 28, 2022

Polycom Server Setup

This is the configuration that was used for a VX400 VX410 series Polycom phones. Some documentation: Primary support page for Polycom VX4xx phones: https://support.polycom.com/content/support/emea/emea/en/support/voice/business-media-phones/vvx400-and-410.html DHCP Offset for Option 042 https://www.cisco.com/c/en/us/support/docs/broadband-cable/cable-modem-termination-systems-cmts/12188-calculate-hexadecimal-dhcp.html Prerequisites: Factory reset your phone How to reset your Polycom VVX phone Make sure that the C:\inetpub\ftproot folder/directory has everyone user with modify set. Be… Continue reading Polycom Server Setup