or This site can’t be reached This issue typically occurs when you have modified the settings of the ShoreTel Contact Centre installation to something other than the original installation. What we are going to do here is modify the nginx files to allow for http to be the primary url instead of https. Open Each… Continue reading ShoreTel / Mitel Contact Centre – 400 bad request for admin url /ccd
- Trifecta Telephony
- March 24, 2022
ShoreTel / Mitel Contact Centre – 400 bad request for admin url /ccd
- Trifecta Telephony
- March 24, 2022
ShoreTel/ Mitel Edge Gateway Certificate Location
Certificates on the Edge Gateway are pretty straight forward. What if you are locked out of the device due to the Adobe Flash no longer supported? Below is the location where they are stored in the event you need to retrieve them for any reason. You will need WinSCP or some form of ssh client… Continue reading ShoreTel/ Mitel Edge Gateway Certificate Location
- Trifecta Telephony
- August 12, 2021
Moving To A “Cloud” Phone System?
Jump to Areas of the Article: Cloud – “New & Improved” Surprising Fees End Of The Month Fees Loss ROI Of The Phone System Calling Plans Is It Worth It? Moving To A “Cloud” Phone System? There is no such thing as “the cloud”. The concept means that you have equipment in a data center… Continue reading Moving To A “Cloud” Phone System?
- Trifecta Telephony
- May 18, 2020
Microsoft Teams Versus Slack
What is MS Teams? Although Microsoft Teams has gained recent popularity, Slack is known as the company that made chat-based collaboration tools popular. Having released its first product in 2013, Slack has since gone forward to becoming one of the market leaders in the industry, with a major focus on creating a collaboration hub where… Continue reading Microsoft Teams Versus Slack
- Trifecta Telephony
- May 15, 2020
Why Microsoft Teams Isn’t Really Free
Why Microsoft Teams Isn’t Really Free Microsoft Teams has become one of the leading players within the collaboration and communication space. Since its launch in 2016, it has dominated the market and created much-needed competition for Slack. Slack’s growth came from offering a freemium version that allowed users to send 10,000 messages, storage of 5GB,… Continue reading Why Microsoft Teams Isn’t Really Free
- Trifecta Telephony
- March 11, 2020
Unable to delete ShoreTel trunk group
Summary Are you trying to delete a trunk group in Mitel Connect (previously ShoreTel) and you just keep getting this blue bar moving across the screen over and over? Quick Note: Please be sure that all user groups have this old trunk group removed from the Outgoing trunk groups section. Today we will go through… Continue reading Unable to delete ShoreTel trunk group