or This site can’t be reached This issue typically occurs when you have modified the settings of the ShoreTel Contact Centre installation to something other than the original installation. What we are going to do here is modify the nginx files to allow for http to be the primary url instead of https. Open Each… Continue reading ShoreTel / Mitel Contact Centre – 400 bad request for admin url /ccd
- Trifecta Telephony
- March 24, 2022
ShoreTel / Mitel Contact Centre – 400 bad request for admin url /ccd
- Trifecta Telephony
- March 24, 2022
ShoreTel/ Mitel Edge Gateway Certificate Location
Certificates on the Edge Gateway are pretty straight forward. What if you are locked out of the device due to the Adobe Flash no longer supported? Below is the location where they are stored in the event you need to retrieve them for any reason. You will need WinSCP or some form of ssh client… Continue reading ShoreTel/ Mitel Edge Gateway Certificate Location
- Trifecta Telephony
- November 9, 2020
ShoreTel & Mitel Backup Scripts
This article will show you how to configure ShoreTel & Mitel Backup scripts to work with a shared network drives. This tutorial will focus on setting scripts up for the primary HQ or DVS. As easy as this seems there are some syntax sensitive areas and the entire process needs to work flawlessly in order… Continue reading ShoreTel & Mitel Backup Scripts
- Trifecta Telephony
- March 11, 2020
Unable to delete ShoreTel trunk group
Summary Are you trying to delete a trunk group in Mitel Connect (previously ShoreTel) and you just keep getting this blue bar moving across the screen over and over? Quick Note: Please be sure that all user groups have this old trunk group removed from the Outgoing trunk groups section. Today we will go through… Continue reading Unable to delete ShoreTel trunk group