How TT can help
As a carrier your primary concern is on-boarding customers and building a world-class network. You already have enough to worry about keeping your customers connected. As telecom engineers who have worked inside carriers and inside enterprises; we can help prepare your team for the many challenges around Operator Connect.
If your not interested in the hassle, then we offer white glove support, or can give you access to our API to give your portal the automated tools it need to get your customers onboard proficiently.
Staff training
Helping your staff be prepared for expected activation issues
Support as you need it
We can help support your team, or provide level 2
API tools
Our API will setup E911, calling permissions, and more
Multi-tenant tools
Our portal will help you manage your customers tenants
White labeling
All of our services are extensions of you and your brand
Teams redundancy
We have built-in Teams and carrier redundancy options
WORK PROCESS
Help us understand your requirements and needs.
DISCOVERY
SCHEDULE A MEETING
IDENTIFY NEEDS
IDENTIFY THE BEST SOLUTION
DEMO OR TRAINING
TRY TOOLS OR TRAIN STAFF
LAUNCH
GO LIVE WITH BACKUP SUPPORT
MATTERS MOST
IS OUR FOCUS
POPULAR QUESTIONS
- WE ALREADY HAVE SMART PEOPLE. WHY DO WE NEED TT?
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To be honest, you could accomplish this new area of the industry on your own. Though, you would need to dedicate a lot of money, hours, and resources to it for 6 months to a year. Then, just when you thought you figured it out, Microsoft would make changes without any notifications or documentation.
We've been integrating PBXs, contact centers and PSTN with Microsoft enterprise voice / UC since OCS 2007 R2. We've been working closely with Microsoft Teams since it was first launched. Our experiences and knowledge would dramatically save you time, money, resources, and headaches. With our tools and training, we can have your processes automated in average of 30 days or less. Our Trifecta Teams software will always be up-to-date, and providing you benefits and resolutions when Microsoft decides to pivot. - WE CAN FIGURE THIS OUT, RIGHT?
- There are a lot of moving pieces when it comes to all the areas that make the Microsoft telephone system work together. When a customer comes to you to get Operator Connect, they're looking to buy, and get setup. Not go through pdf's and technical issues trying to understand how to get everything working like there current phone system. That's where knowledge of capabilities, limitations, and telephone systems as a whole can really makes a big difference.
- WHAT MAKES TT DIFFERENT?
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We're here to work with you with your needs. We can help you with the entire roll-out, or just give you assistance where your having challenges. You want to provide a full service offering? No problem. We can give you the knowledge to properly support your customers.
We can even help you incorporate your services into the customer's overall solution. Thus, giving you more value and a stronger presence in your customer relationship. We're not here to take your customer. We're here as a part of your team, and to ensure your customer gets the best service possible.
Other solutions companies will give you a piece here, or a process there, but they don't assist in providing the full customer journey. We do. - OTHER WAYS TT HELPS
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Everyday you are turning customers & revenue away, because they are asking for assistance in things you don't do. At TT, we have a partner network of experts in different fields such as UCaaS, CCaaS, end-points, networking, governance, disaster recovery, and more. We're not consultants trying to certifying on the next big thing. We are engineers, who have been in the field for years and working in the trenches getting the job done and learning from our mistakes.
With our partner network you can capture a percentage of every project you register with us. You don't have to turn customers away anymore. Better yet, because we are an extension of you, the glowing success is reflected upon your brand. - HOW DO WE TAKE THE FIRST STEP
- Trifecta Telecom Solutions is happy to go over the details of your needs. Please click here, to schedule a meeting with us today.
Trifecta Telecom Solutions has been working inside ISP's, MSP's, and enterprise businesses for over 50 years. We've built central offices, trained and built several brands of phone systems, and managed UCaaS & CCaaS for multiple different verticals. We have also lived and worked all over the world, so we are familiar with the different expectations of different types of businesses and cultures.