{"id":300,"date":"2022-03-24T12:58:58","date_gmt":"2022-03-24T11:58:58","guid":{"rendered":"https:\/\/trifectatelephony.com\/blog\/?p=300"},"modified":"2023-01-18T13:47:47","modified_gmt":"2023-01-18T12:47:47","slug":"shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd","status":"publish","type":"post","link":"https:\/\/trifectatelephony.com\/blog\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd","title":{"rendered":"ShoreTel \/ Mitel Contact Centre &#8211; 400 bad request for admin url \/ccd"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"132\" src=\"https:\/\/trifectatelephony.com\/blog\/wp-content\/uploads\/2022\/03\/image.png\" alt=\"\" class=\"wp-image-301\" srcset=\"https:\/\/trifectatelephony.com\/blog\/wp-content\/uploads\/2022\/03\/image.png 371w, https:\/\/trifectatelephony.com\/blog\/wp-content\/uploads\/2022\/03\/image-300x107.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>or&nbsp;<\/strong><strong><\/strong><\/p>\n\n\n\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>This site can\u2019t be reached<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This issue typically occurs when you have modified the settings of the ShoreTel Contact Centre installation to something other than the original installation. What we are going to do here is modify the nginx files to allow for http to be the primary url instead of https.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Open Each of these files and Comment out the ssl on;<\/strong><br>C:\\Program Files (x86)\\ShoreTel\\ShoreTel Contact Center Server\\nginx\\conf\\nginx.conf<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Server {\n    listen 31461 ;\n    \n        <mark style=\"background-color:#fff300\" class=\"has-inline-color\">#ssl                         on;<\/mark>\n        ssl_certificate             'D:\\Shoreline Data\\keystore\\certs\\server.crt';\n        ssl_certificate_key         'D:\\Shoreline Data\\keystore\\private\\server.key';<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">C:\\Program Files (x86)\\ShoreTel\\ShoreTel Contact Center Server\\nginx\\conf\\nginx.conf.https<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code> server {\n    listen 31461 ;\n<mark style=\"background-color:#fffc00\" class=\"has-inline-color\">        #ssl                         on;<\/mark>\n        ssl_certificate             server.crt;\n        ssl_certificate_key         server.key;<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Make sure this file only has http for the agent interaction centre.<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>C:\\Program Files (x86)\\ShoreTel\\ShoreTel Contact Center Server\\wecc.ini\n\nSkyBootstrapperUrl=https:\/\/192.168.240.128\/shorestart\nECCServiceURI=https:\/\/cc.customer.org:8433\nCCD2ServiceURI=<mark style=\"background-color:#fff200\" class=\"has-inline-color\">http<\/mark>:\/\/cc.customer.org:31461\nCACServiceURI= <\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>or&nbsp; This site can\u2019t be reached This issue typically occurs when you have modified the settings of the ShoreTel Contact Centre installation to something other than the original installation. What we are going to do here is modify the nginx files to allow for http to be the primary url instead of https. Open Each&hellip; <a class=\"more-link\" href=\"https:\/\/trifectatelephony.com\/blog\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd\">Continue reading <span class=\"screen-reader-text\">ShoreTel \/ Mitel Contact Centre &#8211; 400 bad request for admin url \/ccd<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":372,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[14,23,15,36,11],"class_list":["post-300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base","tag-mitel","tag-shoretel","tag-telecom","tag-troubleshooting","tag-unified-communications","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trifecta Telephony | ShoreTel \/ Mitel Contact Centre - 400 bad request for admin url \/ccd<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trifectatelephony.com\/blog\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trifecta Telephony | ShoreTel \/ Mitel Contact Centre - 400 bad request for admin url \/ccd\" \/>\n<meta property=\"og:description\" content=\"or&nbsp; This site can\u2019t be reached This issue typically occurs when you have modified the settings of the ShoreTel Contact Centre installation to something other than the original installation. What we are going to do here is modify the nginx files to allow for http to be the primary url instead of https. Open Each&hellip; Continue reading ShoreTel \/ Mitel Contact Centre &#8211; 400 bad request for admin url \/ccd\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trifectatelephony.com\/blog\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd\" \/>\n<meta property=\"og:site_name\" content=\"Trifecta Telephony\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-24T11:58:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-18T12:47:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trifectatelephony.com\/blog\/wp-content\/uploads\/2022\/03\/400-bad-request.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"680\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Trifecta IT Group\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Trifecta IT Group\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/trifectatelephony.com\\\/blog\\\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trifectatelephony.com\\\/blog\\\/shoretel-mitel-contact-centre-400-bad-request-for-admin-url-ccd\"},\"author\":{\"name\":\"Trifecta IT Group\",\"@id\":\"https:\\\/\\\/trifectatelephony.com\\\/blog\\\/#\\\/schema\\\/person\\\/a699eb9fd9a5f492613bf8173043bbba\"},\"headline\":\"ShoreTel \\\/ Mitel Contact Centre &#8211; 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